FAQ - Frequently Asked Questions
Find below, answers to some of your burning questions about Health Privy and how the website works. But, if you can't find them, then kindly visit How It Works for some video tutorials or Contact Us for other inquiries.
What does Health Privy stand for?
Health Privy is America's No 1 Health Journal where you can get privileged information about breakthroughs in health and medicine from the foremost doctors and medical research centers in the world. Find out more on the about page.
What's the difference between 'subscriber' and a 'member'?
SUBSCRIBERS get free weekly Health and Wellness reports sent to their inbox regularly with occasional updates, news and tips.
In addition to all what subscribers receive, MEMBERS have access to all our existing and new courses, comprehensive tips and meal plans.
How do I become a member?
Simply click on the Sign Up or Upgrade button on the top right corner of the screen. Then choose your preference for a monthly or annual payment plan.
How much do membership plans cost?
We currently have special "early bird" promotion of $19.95 (US) a month, or $197 (US) a year. This gives you access to all current and previous courses on the site.
How does the 3-day trial work?
Our goal is to make sure that you have the best membership experience possible. If HealthPrivy isn’t for you, you can cancel your membership within 3 days and your credit/debit card will not be charged. Follow the prompts to cancel on the Settings page, and your membership will not renew. Please note that there aren’t refunds for partially unused membership periods.
How do I cancel my subscription?
If you don’t want to continue, you can cancel your membership renewal through your account page. Follow the prompts to cancel on the Settings page, and your membership will not renew. Please note that there aren’t refunds for partially unused membership periods.
If you have more questions, contact us. We’re happy to help!
then follow the instructions here and we’ll offer a full refund within 30 days of the date you purchase your subscription.
How are payments processed?
Payments are processed using Stripe, the secure payment gateway. This means you can pay with any bank or credit card. If for any reason you don't have access to a credit/debit card, you can contact us, and we can provide other suitable alternatives.
Why do I need to create an account?
Creating an account allows you to access the Meal Plan and Grocery List tools. Having an account allows you to Save your weekly Meal Plans and Grocery Lists so you can revisit them at a later date. Having an account also allows you to make purchases on the site and manage your Subscription Meal Plans.
Do I have to pay to use Healthy Meal Plans?
We’re very proud to be able to offer the Healthy Meal Plans site FREE for users. You can browse recipes, create custom Meal Plans and generate Grocery Lists for absolutely no charge.
If you’d like to upgrade your experience, we offer several Subscription Meal Plan Bundles that were specially developed by our in-house dietitian. They can be accessed by clicking the Shop button in the navigation bar.
How do I change my email address?
You can change your email address in the My Profile section. Simply click My Profile, enter a new email address and press Update.
How do I change my password?
You can change your email address in the My Profile section. Simply click My Profile, enter a new password and press Update.
Can I make changes to my Subscription Meal Plans?
Absolutely. If you’d like to add, subtract or swap recipes in a Subscription Meal Plan, you simply need to rename it and then you can customize it as much as you like. Renaming it prevents the Subscription Meal Plan from being accidentally overwritten, so you can come back to it week after week if you wish.
Where can I find my Purchase History?
A detailed Purchase History is available in the My Profile section. Simply click My Profile and then Purchase History.Is my credit card information safe?All of the purchases made on the Healthy Meal Plans site are facilitated by Shopify which is extremely secure and considered one of the safest ways to shop online. We do not store your credit card information on the site.