FAQ - Frequently Asked Questions
Find below, answers to some of your burning questions about Health Privy and how the website works. But, if you can't find them, then kindly Contact Us for further inquiries.
What does Health Privy stand for?
Health Privy is an independent Health Publication that lets you in on what the research on weight, blood sugar, mental health and longevity actually found — in plain English, with the study named. Find out more on the about page.
What's the difference between 'subscriber' and a 'member'?
SUBSCRIBERS get free weekly Health and Wellness reports sent to their inbox regularly with occasional updates, news and tips.
In addition to all what subscribers receive, Paid members have access to all our existing and new courses, comprehensive tips and meal plans.
How do I become a member?
Simply click on the Sign Up button on the top right corner of the screen. Then choose your preference for a monthly or annual payment plan.
How much do membership plans cost?
The premium membership fee is $12.99 a month and $99 a year. And we currently have special "early bird" promotion of $65.34(US) a year for the first 100 subscribers. This gives you access to all current and previous courses on the site. Click here to access this offer.
How does the 14-day trial work?
Our goal is to make sure that you have the best membership experience possible. If HealthPrivy isn’t for you, you can cancel your membership within 14 days and your credit/debit card will not be charged. Follow the prompts to cancel on the Settings page, and your membership will not renew.
How do I cancel my subscription?
If you don’t want to continue, you can cancel your membership renewal through your account page. Follow the prompts to cancel on the Settings page, and your membership will not renew. Please note that there aren’t refunds for partially unused membership periods.
If you have more questions, contact us. We’re happy to help!
then follow the instructions here and we’ll offer a full refund within 7 business days.
How are payments processed?
Payments are processed using Stripe, the secure payment gateway. This means you can pay with any bank or credit card. If for any reason you don't have access to a credit/debit card, you can contact us, and we can provide other suitable alternatives.
Why do I need to create an account?
Creating an account allows you to access to all our publications except the premium articles and courses. It allows you to make comments in the community.
How do I change my email address?
You can change your email address in the My Profile section. Simply click My Profile, enter a new email address and press Update.
How do I change my password?
You can change your email address in the My Profile section. Simply click My Profile, enter a new password and press Update.
Where can I find my Purchase History?
A detailed Purchase History is available in the My Profile section. Simply click My Profile and then Purchase History.
Is my credit card information safe?
All of the purchases made on the Healthy Meal Plans site are facilitated by Shopify which is extremely secure and considered one of the safest ways to shop online. We do not store your credit card information on the site.